Viking Factory Authorized Service · Gatineau to Québec City

Viking Gas Range Repair & Installation, Montreal to Québec City

Elevation burners that won't light, a VariSimmer that runs hot, an oven that stalls below temperature or a Gourmet-Glo broiler that stays dark: our factory authorized technicians repair Viking 7, 5 and 3 Series gas ranges with genuine Viking parts.

  • Viking factory authorized service
  • Genuine Viking parts
  • Gatineau to Québec City
  • RBQ licence 8259-8822-21
VIKINGAuthorized
Viking stainless-steel double-oven gas range in a teal kitchen

Rates from

$260

Rates vary by region.

Premium gas cooking specialists since
1995
Major cities served from Gatineau to Québec City
26
Viking gas range series serviced: 7, 5 and 3
3
Starting rate, depending on region
$260

Gas ranges first

The Viking gas ranges we repair and install

Viking builds its gas ranges in Greenwood, Mississippi, in several series that share a look but not their parts. We know which burners, valves, igniters and oven systems each one uses.

Viking gas range series

  • Viking 7 Series gas ranges

    Elevation burners rated 23,000 BTU at the front, VariSimmer on every burner, SureSpark re-ignition and a Gourmet-Glo infrared broiler, in 36 and 48 inch widths.

  • Viking 5 Series sealed burner ranges

    The core professional line in 30, 36, 48 and 60 inch widths, with sealed burners, a convection oven and a gas infrared broiler. The Viking range we see most often in Quebec.

  • Viking 5 Series open burner ranges

    Open burners in 30, 36 and 48 inch widths for cooks who want direct, wok-ready flame. Burner bowls, ports and igniters call for a different approach than sealed models.

Other Viking gas cooking we service

  • Viking 3 Series gas ranges

    30 inch self-cleaning gas ranges that bring Viking styling to standard cabinetry. Self-clean cycles put door locks, gaskets and oven sensors under real stress.

  • Griddles and char-grills

    Steel griddles and char-grill sections on 48 and 60 inch ranges: thermostats, burner tubes, grease management and even heat across the plate.

  • Earlier Viking Professional ranges

    Earlier Viking Professional gas ranges still cook in many Quebec homes. We diagnose them properly and tell you honestly when a repair is worth it.

Our services

Viking gas range repair, installation and maintenance by authorized technicians

A Viking range is built like commercial equipment, and it should be serviced that way. Entretien Universel has worked on premium gas cooking equipment since 1995. As a Viking factory authorized service provider, we repair, install and maintain Viking gas ranges to the manufacturer's standards, from Gatineau to Québec City, with the same team that holds our RBQ gas licence.

Viking range diagnostics before any part is ordered

Every visit starts with a complete diagnostic. We check gas pressure, igniter and spark module operation, flame quality on each burner, oven temperature against a calibrated probe, and the condition of valves, wiring and door hinges. You get a clear explanation of what failed and why, with a firm quote, before any part is ordered. Have your model and serial numbers ready: Viking has revised many components over the years, and the right part depends on the exact build of your range.

Viking burner ignition and SureSpark repair

Constant clicking, a burner that will not light or one that goes out on low are the most common Viking calls we receive. The cause can be a cracked igniter, a wet or worn spark switch behind the knob, a failing spark module, a misaligned burner cap or blocked ports. On 7 Series ranges, the SureSpark system relights a burner automatically if the flame goes out, so a fault there has to be traced from end to end. We test each part of the circuit and replace only what has failed.

Even blue flame on a sealed gas burner after an ignition repair on a Viking range

Viking gas oven, convection and Gourmet-Glo broiler repair

A Viking gas oven that heats slowly, never reaches temperature or will not light usually points to a weakening oven igniter, the gas safety valve or the thermostat. We also repair convection fans and motors, the Gourmet-Glo infrared broiler, door hinges and springs that let heat escape, gaskets, oven lights and, on 3 Series models, the self-clean door lock. Once the repair is done, we calibrate the oven against a reference probe so your recipes come out the way they should.

Elevation burners, open burners and VariSimmer

The 7 Series Elevation burners deliver 23,000 BTU at the front and VariSimmer on every burner, so a weak flame or a simmer that boils over is noticed right away. We clean and check ports and burner heads, test valve output, adjust air shutters for a clean blue flame and set low-flame stops. On open burner models, we clear the burner bowls and adjust each flame individually. Griddles and char-grills get the same attention, from thermostats to burner tubes.

Gas line with shutoff valve prepared for a Viking range installation

Viking gas range installation and gas connection

A Viking range is heavy, and it only performs when it is installed to Viking's specifications. Our RBQ-licensed team (8259-8822-21) runs or adapts the gas line, installs the shutoff valve, checks inlet pressure, converts the range between natural gas and propane when required, levels it, secures the anti-tip bracket and confirms clearances to cabinets and the hood. We test every burner, the oven and the broiler before we leave.

Viking warranty service and genuine parts

As a Viking factory authorized service provider, we perform repairs covered by the Viking warranty according to the manufacturer's terms. Have your model number, serial number and proof of purchase ready and we will confirm coverage with you. Outside the warranty, we install the same genuine Viking parts, never generic substitutes, so your range keeps its performance and its value.

Manufacturer resource: Viking

Preventive maintenance for Viking gas ranges

An annual tune-up prevents most service calls. We clean the burners and igniters, check flame quality and gas connections, test the oven and broiler, inspect door hinges and gaskets, verify the anti-tip bracket and calibrate the oven temperature. It is the simplest way to keep a Viking range cooking like the day it was installed, especially in a kitchen where it is used every day.

Rates and service area

Viking range service from Gatineau to Québec City, from $260

Our Viking technicians cover Montreal and Laval, the North and South Shores, the Outaouais, Mauricie, Centre-du-Québec and the Québec City region, and every community along the corridor from Gatineau to Québec City.

Rates start at $260 and vary by region. The rate for your area is confirmed when you book, and any part you need is explained and quoted before the repair goes ahead.

  • Rate confirmed before the visit
  • Parts explained before the repair
  • Emergency service available
Montréal skyline across the St. Lawrence River with the Viking logo

Rates from

$260

Book a visit

Book your Viking range service

Tell us about your Viking range and the problem you see. If you have them, add the model and serial numbers.

  • Technicians trained on Viking gas ranges
  • Genuine Viking parts
  • Warranty repairs under Viking's terms
  • Gas installation by an RBQ-licensed team
(514) 940-65251-888-940-6525 · Toll Free

Monday to Friday, 8:30 AM to 4:30 PM

1915, 13th Avenue, Pointe-aux-Trembles, QC H1B 3X9

Fast response — No obligation

  • Fast response
  • Professional service
  • No obligation

Service area

Viking range repair in 26 cities from Gatineau to Québec City

We serve these cities and the communities between them. Not on the list? Call us: if your town is along the Gatineau to Québec City corridor, we can most likely help.

  1. 1MontrealMontréal
  2. 2Quebec CityCapitale-Nationale
  3. 3LavalLaval
  4. 4GatineauOutaouais
  5. 5LongueuilMontérégie
  6. 6LévisChaudière-Appalaches
  7. 7Trois-RivièresMauricie
  8. 8TerrebonneLanaudière
  9. 9Saint-Jean-sur-RichelieuMontérégie
  10. 10BrossardMontérégie
  11. 11RepentignyLanaudière
  12. 12Saint-JérômeLaurentides
  13. 13DrummondvilleCentre-du-Québec
  14. 14GranbyMontérégie
  15. 15MirabelLaurentides
  16. 16BlainvilleLaurentides
  17. 17Saint-HyacintheMontérégie
  18. 18MascoucheLanaudière
  19. 19ChâteauguayMontérégie
  20. 20ShawiniganMauricie
  21. 21Dollard-des-OrmeauxMontréal
  22. 22VictoriavilleCentre-du-Québec
  23. 23Saint-EustacheLaurentides
  24. 24Vaudreuil-DorionMontérégie
  25. 25Salaberry-de-ValleyfieldMontérégie
  26. 26BouchervilleMontérégie

And every community between Gatineau and Québec City.

Frequently asked questions

Viking range repair: 10 questions, 10 answers

  1. 1

    Are you a Viking factory authorized service provider?

    Yes. Entretien Universel is a Viking factory authorized service provider in Quebec. Our technicians are trained on Viking gas ranges, we use genuine Viking parts and we perform warranty repairs according to the manufacturer's terms.

  2. 2

    Which Viking gas ranges do you service?

    All Viking gas ranges: 7 Series, 5 Series sealed and open burner models, 3 Series, and earlier Viking Professional ranges, in 30, 36, 48 and 60 inch widths, including models with a griddle or char-grill.

    Official manufacturer site

  3. 3

    Why do the burners on my Viking range keep clicking?

    Usually because moisture or a spill has reached a spark switch or igniter, or because a burner cap is out of place. If drying the cooktop and reseating the caps does not stop it, the spark module or a switch needs testing. We find the exact part instead of replacing the whole system.

  4. 4

    My Viking oven takes forever to heat. What is wrong?

    On a gas oven, the most common cause is a weakening oven igniter that no longer opens the safety valve quickly. A faulty valve, thermostat or temperature sensor can do the same. We test each one and calibrate the oven after the repair.

  5. 5

    Do you handle Viking warranty repairs?

    Yes. As an authorized provider, we perform repairs covered by the Viking warranty according to its terms. Give us the model, serial number and purchase date and we will confirm coverage before the visit.

  6. 6

    Can you convert my Viking range from natural gas to propane?

    Yes. Our RBQ-licensed team converts Viking ranges between natural gas and propane with the manufacturer's conversion parts, then adjusts every burner, the oven and the broiler for the new gas.

  7. 7

    Which regions do you serve for Viking ranges?

    We serve the corridor from Gatineau to Québec City, including Montreal, Laval, Longueuil, Trois-Rivières, Drummondville and Lévis. Send us your city and we will confirm availability.

  8. 8

    How much does a Viking range repair cost?

    Our rates start at $260 and vary by region. The rate for your area is confirmed when you book. Parts are quoted separately, and nothing is replaced without your approval.

  9. 9

    Do you install new Viking ranges?

    Yes. We handle the full installation: gas line and shutoff valve, natural gas or propane setup, levelling, anti-tip bracket, clearance checks and a complete test of the burners, oven and broiler.

  10. 10

    Where do I find my Viking model and serial numbers?

    On the rating plate of the range. Its location depends on the model, so call us and we will tell you where to look on yours. Having both numbers ready lets us bring the right parts on the first visit.

Your Viking range deserves factory authorized service

Diagnostics, repair, installation and maintenance of premium gas ranges, from Gatineau to Québec City.

(514) 940-6525
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